Contact Centerville Water Restoration

How do you keep water damage from spreading before help arrives?

Start with safety and the water supply, and call us while you work down this list.

• If you can reach the breaker panel from a dry floor, switch off the circuits for the wet rooms. If you'd have to step through water to get there, leave it alone and tell us on the call.
• If a pipe or supply line is leaking, close the main water valve. In homes with basements it's usually on the wall where the water line comes in from the street.
• After a hard freeze, check exterior walls and the garage for wet spots before you turn the water back on.
• For storm water coming in, the Ready.gov severe weather page has general safety steps. Once you're safe, move what you can off the floor and call us.
• Check the sump pump's breaker if the pit is overflowing, and if you have a battery backup, make sure it kicked on.
• Lift furniture onto blocks or move it to a dry room if you can do it safely, and leave heavy pieces for the crew.
• The EPA's mold and moisture guide says water damaged areas and items should be dried within 24 to 48 hours to prevent mold growth, so it's worth calling as soon as the water is under control.
• If you plan to file with your insurance company, check your policy's notice rules and read the Indiana Department of Insurance claim tips before you make permanent repairs.

What will the team ask about your Centerville home?

Our team asks the same short set of questions on every call, because the answers decide which equipment goes on the truck.

• Where the water is coming from, and whether it's still running.
• Whether the water came from inside the house or from outside.
• If anything stored in the basement is sitting in water.
• When it started, even if it's a guess.
• If the furnace or water heater got wet.
• Whether you've called your insurance company yet, and either answer is fine.
• Whether someone will be home to let the crew in.

Short answers are enough, since the crew will look at everything again in person.

What happens when the crew gets to your Centerville home?

The crew starts by finding the source and making sure it's stopped, and they check that the power in the wet area is safe before any equipment goes in.

Water usually reaches farther than the wet spot you can see. The crew traces it with meters and takes the damage photos that go into your photo report.

Our water restoration manager is IICRC certified. The IICRC publishes the S500 standard for water damage restoration and the S520 standard for mold remediation.

The crew goes over the findings with you before anything is torn out, and the choice of whether to involve your insurance company is yours.

From there it's extraction and then drying, with the crew checking moisture readings until the wet materials are dry again.

What's worth knowing about water damage in Centerville homes?

Around Centerville, two story, Italianate, ranch and Craftsman homes are common. Basements are the norm in this area, so the crew checks the foundation walls and the sump pit on most calls. If your lot sits low, storm water and groundwater can come in through the foundation, so tell us if the water came from outside. Galvanized supply lines still turn up in older homes here, and they're a common source of leaks at threaded joints. If you're not sure about any of it, the crew will check when they arrive.

Where does the Centerville number take calls from?

Calls from these Centerville neighborhoods come to the same number:

• Centerville Historic District · most with basements
• Winding Brook Subdivision · most with basements
• Hidden Hills Subdivision · homes from the 1990s to 2010s, basements are common
• College Corner Road Corridor

This number also takes calls from nearby Cambridge City, Fountain City, Hagerstown, Liberty and Connersville. If you're not sure your street is in range, call and ask, and the person who answers will tell you whether a crew can get to you. For details on the work itself, see our page on water damage restoration and basement flooding.

What do Centerville homeowners ask before they call?

Which company stands behind this page?

Indy Roof & Restoration, founded by Aaron Christy in 2018, powers Centerville Water Restoration. Its BBB profile shows an A+ rating and accreditation since 2019.

The Indiana Chamber's 2025 Best Places to Work list included it in the small companies group. Aaron joined FOX59's Indy Now in January 2026 to talk about water restoration and protecting your home. On WISH-TV's Life.Style.Live, the company has talked about its community work, like its yearly back to school backpack giveaway. The number on this page reaches the team any time, day or night.